3. Support email triage
Trigger: email to support@. Outcome: categorised ticket, auto-reply with reference, on-call alert if urgent. Departments: customer support.
No single mockup covers every inbox setup — Jira, Freshdesk, or Zendesk wiring depends on your stack. The pattern is consistent: classify, ticket, acknowledge, escalate.
4. Overdue invoice chase
Trigger: daily scan of overdue rows. Outcome: staged Gmail/WhatsApp reminders; payment webhook reconciles balance. Departments: finance.
5. Application to interview
Trigger: job application submitted. Outcome: screen against role criteria, Calendly link or rejection, panel notified. Departments: HR.
Honourable mentions
- Low-stock reorder to supplier
- Campaign signup nurture sequence
- Outbound lead dialler queue
- Field visit to dealer notification (distribution)