ThinkAI Systems (“we”, “us”, or “our”) operates software platforms and managed digital systems through its operating brands, including TezBytes. This Privacy Policy describes how we collect, use, store, and protect personal data when you access our websites, platforms, applications, or interact with us in connection with our products and services.

This policy applies to all visitors, users, customers, and authorized representatives (“Users”). By accessing or using our platforms or services, you acknowledge that you have read and understood this Privacy Policy.

We collect information that is necessary to operate our platforms, deliver services, ensure security, and comply with legal obligations. The categories of data we may collect include:

• Personal and Professional Information: Information you voluntarily provide, such as name, email address, phone number, organization name, role, and business-related contact details.
• Account and Usage Data: Information generated through your use of our platforms, including login details, access logs, configuration data, activity records, and interaction metadata.
• Technical and Device Data: Information automatically collected such as IP address, device identifiers, browser type, operating system, and approximate location derived from network data.
• Billing and Transactional Information: Information necessary to manage subscriptions, invoices, and payments. Sensitive payment instrument data is processed by authorized payment intermediaries and is not stored by us.

We use collected information strictly for legitimate business and operational purposes, including:

• Providing, operating, and maintaining our platforms and services.
• Provisioning accounts, managing access, and supporting authorized users.
• Configuring, deploying, and supporting platform functionality and delivery services.
• Monitoring performance, usage patterns, and system integrity.
• Ensuring security, fraud prevention, and abuse detection.
• Fulfilling contractual, regulatory, and legal obligations.
• Communicating operational notices, service updates, and administrative information.

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

• Retention: Data is retained for the duration of an active relationship and thereafter as required for compliance, dispute resolution, audit, or legal defense purposes.
• Security: We implement appropriate administrative, technical, and organizational safeguards to protect data against unauthorized access, alteration, disclosure, or destruction. While we apply industry-standard security measures, no system can be guaranteed to be completely secure.

We do not sell personal data. Information may be shared only in the following circumstances:

• With authorized service providers acting on our instructions for operational, infrastructure, or compliance purposes.
• With clients or organizations where access is provided under authorized accounts or contractual arrangements.
• Where required to comply with legal obligations, lawful requests, or regulatory requirements.
• In connection with a corporate restructuring, merger, or transfer of assets, subject to confidentiality obligations.

Depending on applicable law and jurisdiction, you may have rights relating to your personal data, including:

• The right to access and obtain a copy of your personal data.
• The right to correct or update inaccurate or incomplete information.
• The right to request deletion of personal data, subject to legal and contractual limitations.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent where processing is based on consent.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. Material changes will be communicated through appropriate channels. Continued use of our platforms after an update constitutes acceptance of the revised policy.

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

Support Team – TezBytes
Email: support@tezbytes.dev
Location: Bengaluru, Karnataka, India